BNHV reserves the right to cancel, change, or alter any event or program. BNHV will make every effort to communicate changes to all parties. Cancellations or changes to a reservation by a participant will be accepted via phone or e-mail, and must be received by the stated cancellation deadline. It is the registrant’s responsibility to ensure the cancellation or change is received and approved within the deadline.
Special Events & Programming
If BNHV is closed due to inclement weather, all programs and events will automatically be canceled. BNHV weather closings are communicated via the local media outlets. BNHV will make every reasonable attempt to reschedule your program. If the program cannot be rescheduled BNHV will issue a full refund. If inclement weather shortens or alters a program or event in progress, there will be no refund.
BNHV will not refund special event or other program fees for cancellations made less than five business days prior to the event or program. Cancellations made more than five business days prior to the start of the event will incur up to a $25 administrative fee which will be deducted from the refund. If you registered for an event or program that was canceled by BNHV, you will receive a full refund.
BNHV does not refund admission.